Interfacing and working with others (customers, distributors, suppliers etc.) is as an integral part of doing business. Value chains (and encompassed supply chains) are complex ecosystems with networks of interrelated interdependent businesses, functions and people collaborating with each other to deliver business value.
Business cannot dwell within its own walls. Fate of every business is increasingly linked to that of many other businesses, all of which must connect and collaborate effectively in order for each to thrive. More than ever before, success now depends on leveraging capabilities of the overall network.
Businesses operate and compete as chains and networks (not as companies)
Silos are expensive and consuming speed-breakers - with no place in this fast-paced interconnected world.
Get People, Products and Companies Hyper-Connected for Hyper-Performance
Empower every sales rep with live status tracking, CRM tools and more
Map all distributors and their sub-distributors, dealers and retailers
Gain and retain customers with a direct link that offers superior experience and higher value
Link distributors along with their principal suppliers across cross-sector purchasing
Map all stocking points and branches - both internal and third-party
Track installed base of sold capital goods along with the lifecycle of warranty/AMC and service claims/requests
Up-to-date product information presented in a contextually relevant fit-for-purpose product classification
Engage customers and endusers by publishing the latest; with exciting deals and convenient Q&A interfaces
Every B2B trade has its own unique commercial terms - personalize contracts with each trade partner, handling transactional exceptions, credit, part-shipments and more
From item master to transactional records to inventory management and more, single-data-point on the common multiparty platform makes life easy, avoids wasteful reconciliation efforts and nurtures trust
Clean data from end-to-end channels translates into more holistic insights to make better decisions faster
On-demand secure content with useful resources and support tickets for the 6 integrated networks and more
Many moving parts - all interdependent with the chain only as strong as its weakest link… that too in a VUCA world (rising volatility, unpredictability, complexities and ambiguity)
The sooner the better - specially in the era of instant gratification with rising customer impatience and intolerance
Seeing is believing - Moreover see the full picture with end-to-end clean channel data
Digitally enhance your relationships. With diluted product and price differentiation "how you do business" has become far more critical than "what you do" - The new and most crucial marketing battlefront to gain and retain customers
